Terms of Service
The terms that govern your use of the AxeRocket platform.
These Terms of Service ("Terms") govern the use of the AxeRocket platform and related services. By accessing or using AxeRocket, you agree to be bound by these Terms.
1. Operator
AxeRocket is operated by Feltan Associates Pte Ltd, a company incorporated in Singapore (UEN: 202225620G).
References to "AxeRocket", "we", "our", or "the platform" refer to Feltan Associates Pte Ltd and its digital services operating under the AxeRocket brand.
2. Eligibility
Users must be at least 18 years of age to access or use the platform.
By using AxeRocket, you confirm that:
- you are at least 18 years old
- you have the legal capacity to enter into binding agreements
- any information you provide to the platform is accurate and truthful
AxeRocket reserves the right to suspend or terminate access where eligibility requirements are not met.
3. Service Description
AxeRocket provides career intelligence reports, labour-market insights, and professional directories intended to assist users in understanding employment markets, career risks, and potential professional resources.
The platform may include features such as:
- AI-generated career intelligence reports
- labour-market insights and analytics
- Layoff Radar labour-market monitoring
- directories of experts, recruiters, and other professionals
- TalentPool statistical insights and platform analytics
These services are provided for informational purposes only.
4. Nature of the Platform
AxeRocket operates as an informational and analytical platform. The platform provides insights, data analysis, and directories intended to support user decision-making.
AxeRocket does not provide employment placement services, recruitment services, or hiring intermediation.
Users remain solely responsible for any career, employment, or professional decisions they make based on information obtained from the platform.
5. Not an Employment Agency
AxeRocket does not operate as an employment agency, recruitment intermediary, or placement service within the meaning of applicable employment agency legislation, including the Singapore Employment Agencies Act.
Specifically, AxeRocket:
- does not process job applications
- does not submit candidate applications to employers
- does not transmit CVs or candidate profiles to recruiters or employers
- does not arrange interviews or hiring processes
- does not negotiate employment terms or compensation
- does not place candidates into employment roles
Any engagement between users and recruiters, employers, experts, or other professionals identified through the platform occurs independently outside the platform.
6. Professional Directories and Expert Listings
The platform may include profiles or listings of experts, advisors, recruiters, or other professionals.
These listings are provided for informational discovery purposes only.
AxeRocket:
- does not endorse or guarantee the services of any professional listed on the platform
- does not verify professional qualifications beyond publicly available information
- does not act as an intermediary for professional engagements
Experts are solely responsible for any professional services they provide outside the platform.
Users must conduct their own due diligence before engaging any professional.
7. Recruiter Membership
Recruiters may subscribe to platform membership tiers that provide visibility within the AxeRocket ecosystem.
Recruiter membership features may include:
- profile listings
- visibility within relevant client reports
- access to aggregated TalentPool statistics
- the ability to broadcast job opportunities or networking events
Recruiter reports are provided as part of membership benefits and are not sold separately.
Recruiters must ensure that all broadcasts and communications are accurate, lawful, and not misleading.
AxeRocket reserves the right to suspend or terminate recruiter access where misuse of the platform is detected, including:
- misleading job broadcasts
- fraudulent or deceptive recruitment activity
- attempts to circumvent platform rules
- harassment or misuse of user information
8. User Responsibility
Users remain solely responsible for:
- evaluating information provided through the platform
- verifying opportunities and professional credentials
- conducting their own due diligence when engaging third parties
AxeRocket is not responsible for any professional engagements, employment relationships, or contractual arrangements entered into by users with third parties identified through the platform.
9. AI-Generated Content and Data Sources
Certain reports and platform insights may be generated using automated systems, artificial intelligence, and structured data analysis.
While reasonable efforts are made to improve the quality of these outputs:
- AI-generated analysis may contain inaccuracies or omissions
- market data may rely on third-party sources
- insights should not be treated as definitive advice
Users acknowledge that platform outputs are informational analytical tools rather than authoritative guidance.
10. Fees and Payments
Certain features of the platform require payment, including:
- client career intelligence reports
- expert memberships
- recruiter memberships
All prices are displayed on the platform and may be updated from time to time.
11. Refund Policy
Client Reports
Client reports may be refunded within 7 days of purchase if the report has not been accessed.
Once a report has been accessed or downloaded, refunds are generally not granted.
Expert and Recruiter Memberships
Membership subscriptions are generally non-refundable once access to the platform has been granted.
Users may cancel membership at any time. Cancellation will take effect at the end of the current billing period.
12. Third-Party Links and External Services
The platform may contain links to external websites, professional profiles, or third-party resources.
AxeRocket:
- does not control these external websites
- is not responsible for their content, availability, or security
- does not endorse any external organisation referenced through the platform
Users access third-party services at their own risk.
13. Platform Availability
AxeRocket operates through digital systems and automated infrastructure.
While we strive to maintain reliable service, AxeRocket does not guarantee:
- uninterrupted platform availability
- error-free operation
- uninterrupted report generation
We reserve the right to update, modify, suspend, or discontinue platform features where necessary.
14. Limitation of Liability
To the fullest extent permitted by law, AxeRocket and Feltan Associates Pte Ltd shall not be liable for any loss, damage, or consequences arising from:
- reliance on platform information or reports
- engagement with third-party professionals or recruiters
- employment or career decisions made by users
The platform is intended as an informational decision-support tool, not a professional advisory or recruitment service.
15. Termination of Access
AxeRocket reserves the right to suspend or terminate user access where:
- these Terms are violated
- platform misuse occurs
- fraudulent or unlawful activity is detected
Termination may occur without prior notice where necessary to protect platform integrity.
16. Changes to Terms
AxeRocket may update these Terms periodically.
Where material changes are made, the updated Terms will be published on the platform and become effective upon publication.
Continued use of the platform after changes are posted constitutes acceptance of the revised Terms.
17. Governing Law
These Terms are governed by and interpreted in accordance with the laws of Singapore.
Any disputes arising from or relating to the use of the AxeRocket platform shall be subject to the exclusive jurisdiction of the courts of Singapore.